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Form 851 North Carolina: What You Should Know

In the state of North Carolina, there is legislation pending to amend state law concerning telecommunication services. The goal of the proposed legislation is to update state statutes that are inconsistent or obsolete. These pending legislation changes the laws regarding telecommunication service offerings in order to provide more uniform rules for both local and long distance telecommunications service providers. In particular, the new state law changes state regulations pertaining to a third-party telecommunications service provider's responsibility of making certain disclosures to a consumer who wants to purchase or lease a telecommunication service. This new legislation will also require non-telecommunication service providers to make certain disclosures regarding the costs of using and accessing an operator's or carrier's telecommunications service by the consumer to obtain or use a telecommunication service. (c) A local franchising authority shall not issue or renew, nor shall it license or renew, a contract for the provision of a telecommunication service upon a consumer's refusal to pay for the service. The following telecommunication providers shall make the following disclosures to consumers before they purchase or lease telecommunication services: (1) A reasonable estimate of, at a minimum, the fee, rental and usage costs for each telephone number, line or service accessed by the consumer prior to making the final purchase or line of service, as applicable; (2) A summary of the price for the service by date of original purchase or lease, but in no event less than thirty days before the original date of original purchase or lease and not less than fourteen days before the lease or line of service expiration; and (3) Information relating to long distance rates, including the maximum monthly, annually, and surcharge rates, if available, and, when such rates are imposed, how much is due and how long the consumer has to pay. Such disclosure shall be displayed prominently on a telephone that is used for long distance telephone service and on any page and in any form that is commonly provided for such purposes by telephone service providers. ’d) If a consumer makes a telecommunication service choice pursuant to G.S. 150A-12.

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